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uktradeinfo Customer Services can only respond to UK trade statistics queries.


Intrastat: If you have a query regarding Intrastat procedures please see the Intrastat (Box 8 & 9) information.


Other HMRC queries should be directed to the HMRC Contact Centres.




Contact Us

For UK trade statistics queries please contact our Customer Service team by:

email: Please see note below marked *

Telephone: 03000 594250

* Please note that we cannot guarantee the security of emails you send to us or we send to you over the internet. Information sent by email over the internet is not secure and is at risk of being intercepted and read by people other than those it was intended for. Any information you send to us by email is at your own risk. If you have any doubt about the authenticity of an email you receive which claims to come from HMRC please do not follow any links within the email, disclose any personal details or respond to it. Forward it to us at:


For Intrastat Enquiries please contact us on 03000 594 231 or view our step by step guide

If you are still having difficulties, then please contact our Intrastat Education Team (by email only) at:

If you wish to be called back, remember to include your telephone number and contact details on the email. 

To see what you can expect from us, please visit Your Charter

For up-to-date information on our system availability, we recommend that you subscribe to our free email service. To subscribe, complete the details on the Trade Data Alert Service registration form



We are always keen to hear what you think about our site, content, tools and data, and how you think we could make it better. To find out more about the feedback we have received and how we have acted upon it, read the results of the 2013-14 user survey and related query responses.

If you want to give us some feedback you can email us at or use the following options:

uktradeinfo - Page Feedback
If you want to give us some feedback on a particular uktradeinfo page, you can use the page feedback link found in the bottom left hand corner.

uktradeinfo - General Feedback
If you want to give us some feedback on the site in general or our Customer Service support, you can use our Customer Service feedback form .

Our Data
If you want to give us some feedback about other HMRC National Statistics, you can email the Producer directly using the HMRC National Statistics producer list.
Thank you.