News Items (328)

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    Read more08 Jan 2016
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  • Important notice: uktradeinfo voicemail service now working normally
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  • Low Value Consignment threshold from 1 January 2016
    Read more14 Dec 2015
  • Important notice: Possible disruption to uktradeinfo voicemail service - updated
    Read more04 Dec 2015
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Important notice: Possible disruption to uktradeinfo voicemail service - updated04 Dec 2015

On Friday 4 December, HM Revenue & Customs switched to a new phone service provider.

Although the contact number for our uktradeinfo Customer Service team will remain unchanged as 03000 594250, it is likely that there will be temporary disruption to our voicemail service, and any messages left between Friday evening and the morning of Monday 7 December may have been deleted automatically.

Update - We are currently experiencing a problem with our voicemail service.

Calls made to our Customer Service team on 03000 594250 during business hours are being received and answered as usual. However, our voicemail facility, for calls received outside of business hours, is currently not in operation.

If you need to contact us during this time, please send your enquiry by email to​